Tuition.

• Tuition is due in full each month/session, regardless of attendance.

• All students are required to be enrolled in auto-pay.

• In McKinney: Payment is due on the 24th of each month, in order to secure your slot for the upcoming month.

• In Anna: Payment is due on the first day of the new session. So it will be due the week before the new session.

• No partial payments please. We cannot prorate your slot if you plan on missing any lessons within the month.

Refund Policy.

• Pacific Blue Swim School does not issue refunds or credits for those families who have already started the session.

• No refunds will be given for missed lessons from a student who intends to withdraw, but does not communicate in advance via email.

• There will be no monetary refunds, transfers or credits issued at Pacific Blue Swim School.

Monthly Schedule.

• We offer a monthly fee schedule in McKinney and a 4 week session schedule in Anna.

• Lessons are 30 minutes each, occurring once a week.

• In McKinney: Each month can vary from 5 lessons to 4 or less, depending on the day of the week you swim. This also depends on holiday closures/swim school closures. Tuition is prorated according to how many lessons are in each new month.

  In Anna: Most sessions are set at 4 weeks, but can vary in some sessions for 5 weeks or 3 weeks depending on holidays and scheduled breaks.

• Lessons are ongoing month-to-month or session-to-session until you decide to take a break.

Teacher Absences & Facility Cancellations.

• If an instructor is absent for a lesson, a substitute instructor will fill in for that week.

• If no replacement instructor is available, students will be given a credit for the amount of one lessons fee on the next bill. No credit will be given if a student chooses not to attend a lesson with a subtitute instructor.

• If lessons are cancelled due to facility closure, we will try to reschedule you for a make-up lesson with an available instructor or you will receive a credit on your next monthly charge.

Make-Ups.

• We require at least 12 hours' advance notice to be eligible for a make-up lesson. We offer one make-up lesson per session, and this is subject to availability. Please note that make-up lessons are not guaranteed and must be scheduled within the same session as the missed class. Make-ups do not carry over into the new session.

• Our lessons are only a 4 week commitment and we ask that you please make every effort to attend your scheduled appointments.

• We do not prorate, credit, or issue refunds for missed lessons.

Withdrawal from Lessons.

• Students wishing to withdraw from lessons must submit a request via email to Lessons@pacificblueswim.com.

• A two-week notice is required before the start of the upcoming new session.

• Please note that all sessions must be paid for in full.

• Verbal requests for withdrawal are not considered sufficient.